HP executive boasts that its controversial ink subscription model is “locking” in customers::undefined

  • SnuggleSnail@ani.social
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    11 months ago

    I actually like my printing subscription. I pay like 5€ a month (I don’t quite remember) and don’t have to think about buying new ink, Monitoring the status of my ink level, or facing the issue that I suddenly ran out of ink and can’t print.

    That’s what I pay for. I probably pay more than before, but 5€ a month is really negligible. It’s less then one Starbucks coffee.

      • Paddzr@lemmy.world
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        11 months ago

        It’s not. I’ve met plenty of people like him/her. You pay for convenience and “it just works” because the only alternative they know is the likes of cannon or worse.

        Why would they pay 5x the price for brother, it still needs ink! It’s hard to convince someone where their entire life they never had a good printer.

        • SnuggleSnail@ani.social
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          11 months ago

          This printer was paid for by my employer in 2017. I would have never spent 250€ on a printer. And I often did not use it because it had run out of ink and I was too lazy or occupied to take the 5 minutes to order it. So now this is taken care of.

          It is also the best printer I have ever had and the longest living. But it is also the first one that cost more than 50€ so the reason might lie there.

          • Paddzr@lemmy.world
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            11 months ago

            I had printers with 5 milion prints. It was old hp 506 (50X series for sure). We bought 60 of them. 5 years on and i think 3 or 4 broke down? We weren’t even using genuine ink either.

            They costed £230 +£30 for 5 year warranty.

    • shalafi@lemmy.world
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      11 months ago

      Gosh. I’m sorry your situation and needs run counter to the zeitgeist, but that kinda thing ain’t welcome here.

      (You got my upvote for speaking your opinion. Thanks.)

      • SnuggleSnail@ani.social
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        11 months ago

        Isn’t paying for subscriptions exactly the zeitgeist? People pay for Netflix, instead of just recording stuff for free and sharing copies among friends and family. It’s convenience you pay for (if we keep Netflix originals out of scope)

        • AA5B@lemmy.world
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          11 months ago

          But Netflix is convenient (or was). HP is abusive, and you have to wonder about Stockholm Syndrome

    • AA5B@lemmy.world
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      11 months ago

      Meanwhile I paid like $50 for a box of 100 third party ink cartridges. They’ve lasted years. I never have to think about buying ink, monitor the status of ink level, or face the issue of running out …… and I paid only once. It’s really negligible compared to a 5€/mon subscription