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We order a lot of baby stuff on there. They’ve accepted returns on everything that didn’t work or wasn’t what we anticipated. We can walk to a UPS store from our house and drop it off. Anecdotally, they also have the best deals about 50% of the time on PCPartPicker.
It does take longer to fulfill some orders for us. But others show up a day or three early even though we don’t pay for Prime. I used to work for the post office before they switched to their own delivery, and they would drop off their pallets to us in the mornings to be taken out for the last mile by our carriers. It seemed like that was a better experience. It has definitely enshittified somewhat since their golden days.
We do.
“If something goes down over the weekend, fewer people see it” - my leadership team.
I guess Asia can report the problem on Sunday and I’ll get a nastygram and fix it that afternoon.