minus-squarefrogfruit@sh.itjust.workstoTechnology@lemmy.world•Thomas 🔭✨ (@thomasfuchs@hachyderm.io) 23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genomelinkfedilinkEnglisharrow-up13arrow-down1·9 months agoThey have disabled the download data button and refuse to provide customers with a copy of their own data. I have been trying to get a copy of my data for over a month and they just tell me they’ll consider re-enabling the button in the future. linkfedilink
minus-squarefrogfruit@sh.itjust.workstoTechnology@lemmy.world•23andMe confirms hackers stole ancestry data on 6.9 million userslinkfedilinkEnglisharrow-up24·9 months agoSo hackers can have my info, but I can’t have a copy of my own data. linkfedilink
They have disabled the download data button and refuse to provide customers with a copy of their own data. I have been trying to get a copy of my data for over a month and they just tell me they’ll consider re-enabling the button in the future.