Mostly because it’s for business. There are a mix of customers, some want it one way some want it another. We don’t normally use text. So if your equipment is done and you don’t listen to your voice mail. Please don’t complain you weren’t contacted. Hypothetically. Not saying it’s you. But I do get these complaints.
I decided to try out the new version about a year ago. I had a monthly charge of about $26 I think it was. After about 3-4 months and not really using it, I cancelled a few days before it would renew for another month. $50 early cancellation fee? Wtf do you need to cancel a few mins before or it’s early cancellation? Adobe fucking sucks ass.