Nemeski@lemm.ee to Technology@lemmy.worldEnglish · 3 months agoMcDonald’s will stop testing AI to take drive-thru orders, for nowwww.theverge.comexternal-linkmessage-square165fedilinkarrow-up1520arrow-down14
arrow-up1516arrow-down1external-linkMcDonald’s will stop testing AI to take drive-thru orders, for nowwww.theverge.comNemeski@lemm.ee to Technology@lemmy.worldEnglish · 3 months agomessage-square165fedilink
minus-squareUnderpantsWeevil@lemmy.worldlinkfedilinkEnglisharrow-up14arrow-down1·3 months agoI’ve heard a few instances in which “AI” is just a bunch people responding to a voice to text feed in the Philippines. So much of this isn’t really technology. It’s just a new kind of service sector outsourcing.
minus-squarePotatos_are_not_friends@lemmy.worldlinkfedilinkEnglisharrow-up14·3 months agoAmazons Mechanical turk in a nutshell I think McDs always planned to roll out remote customer service to really maximize capitalism. And wrapping it under AI because that’s a trendy buzzword!
minus-squareSuperNinjaFury@lemm.eelinkfedilinkEnglisharrow-up2·3 months agoThis reminds me of a post I saw once were someone said AI stood for Actually Indian
I’ve heard a few instances in which “AI” is just a bunch people responding to a voice to text feed in the Philippines.
So much of this isn’t really technology. It’s just a new kind of service sector outsourcing.
Amazons Mechanical turk in a nutshell
I think McDs always planned to roll out remote customer service to really maximize capitalism. And wrapping it under AI because that’s a trendy buzzword!
This reminds me of a post I saw once were someone said AI stood for Actually Indian